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OffenderLink™ - A Supervision Management System
ATR

Automated Telephone Reporting

Overview

OffenderLink™ ATR is an automated IVR (Interactive Voice Response) telephone reporting/web-based monitoring system designed to greatly improve workflow efficiencies, reduce workload and increase accountability for lower risk cases where an office visit (or a mailed in form) can be replaced by an automated telephone contact. OffenderLink™ ATR has been enhanced over the years to support the compliance monitoring of any and all special conditions of supervision including treatment programs, fines and fees, registrations and even random events such as drug testing and/or income verification, enabling expansion into other supervision levels as well. With the optional Offender Pay funding program, OffenderLink™ is a true No Cost to the Agency solution.

As agencies look to implement strategies like Evidence-Based Practice to better manage their growing populations with the same or shrinking resources, and where limited officer resources must be focused on offenders with higher needs or that pose a higher risk to the community, OffenderLink™ ATR is the perfect solution. The system focuses officer's attention on the small percentage of clients with action items and/or compliance issues without spending valuable time on those that are successfully satisfying their supervision conditions. OffenderLink™ ATR has successfully handled over 1 million scheduled client telephone reports to date. The system is customizable and scaleable to meet the specific needs of any size Supervision Agency.