IIn response to a large OffenderLink™ agency partners' need to effectively manage a new state-wide supervision fee program, Fieldware enhanced its hosted OffenderLink™ Web-based Supervision Management System and integrated a live call center to create OffenderLink™ SFM, a turn-key supervision fee management program. Fieldware handles all aspects of the program including billing, remittance processing, collections, and integration with agency systems so officers can focus their attention on more critical supervision matters. The success of the program has enabled the agency to collect significantly more in fees than ever expected.