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IIn response to a large OffenderLink agency partners' need
to effectively manage a new state-wide supervision fee program,
Fieldware enhanced its hosted OffenderLink Web-based Supervision
Management System and integrated a live call center to create OffenderLink
SFM, a turn-key supervision
fee management program. Fieldware handles all aspects
of the program including billing, remittance processing, collections,
and integration with agency systems so officers can focus their
attention on more critical supervision matters. The success of the
program has enabled the agency to collect significantly more in
fees than ever expected.
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